AX 아카데미

Copilot Cowork로 더 많은 작업 수행

Copilot Cowork를 사용하여 앱 전반에 걸쳐 다단계 작업을 위임할 수 있는 방법을 알아봅니다. 컨트롤을 유지하면서 목표를 설명하고, 계획을 검토하고, 조치를 승인하고, 결과를 검토합니다.

입문 · 약 67분 · 공식 페이지 ↗

Copilot을 현명하게 사용 - 사용량, 비용 및 가치의 균형 조정

각 작업에 적합한 컨텍스트, 기능 및 모델을 선택한 다음 사용 비용과 비즈니스 가치의 균형을 맞춰 사용량 기반 Copilot 사용량을 관리하는 방법을 알아보세요.

중급 · 약 11분 · 공식 페이지 ↗

Create instruction-driven agents in Microsoft Copilot Studio

Create an agent powered by the Microsoft Copilot harness, define its behavior with instructions, add knowledge, and refine it through testing.

중급 · 약 58분 · 공식 페이지 ↗

Debug and respond to production multi-agent incidents in Azure

Debug and respond to production incidents in multi-agent AI solutions in Azure. Implement agent replay capabilities that reproduce complex multi-agent failures, apply structured root cause analysis procedures for multi-agent incident diagnosis, configure automated detection and remediation for common agent failure patterns, and establish incident response and post-mortem processes adapted to the c

고급 · 약 40분 · 공식 페이지 ↗

Delegate agent tasks using child agents in Copilot Studio

Learn to structure complex Copilot Studio agents using child agents. Create focused subagents, configure how they receive tasks and return results, and control when they're invoked to build organized, scalable agent solutions.

중급 · 약 50분 · 공식 페이지 ↗

Deliver rich agent responses using Adaptive Cards in Microsoft Copilot Studio

Learn to configure rich agent responses in Microsoft Copilot Studio using message formatting and Adaptive Cards. This module covers message node formatting options, Adaptive Card use cases and configuration, and channel-specific schema considerations for Teams, web, and other surfaces.

중급 · 약 38분 · 공식 페이지 ↗

Describe Dynamics 365 finance and operations apps

Explore Dynamics 365 finance and operations apps to manage finances, supply chains, and optimize business processes effectively.

입문 · 약 52분 · 공식 페이지 ↗

Describe how to close customer deals in Dynamics 365

Learn how Dynamics 365 Sales AI tools support sellers during the closing phase with research agents, automated coordination, sentiment monitoring, and Microsoft Copilot collaboration.

입문 · 약 67분 · 공식 페이지 ↗

Design a governance and security strategy for agents in Microsoft Copilot Studio

Plan the governance and security decisions that prepare an agent in Microsoft Copilot Studio for production, and explain how administrators maintain oversight after deployment.

중급 · 약 51분 · 공식 페이지 ↗

Design a responsible AI strategy for agents in Microsoft Copilot Studio

Apply responsible AI principles to agents in Microsoft Copilot Studio through content moderation, model selection, guardrails, and transparency.

중급 · 약 42분 · 공식 페이지 ↗

Design AI-powered business solutions with Microsoft Power Platform

Learn to think like an AI-first architect: choose the right components, map processes to intelligent patterns, and know when to extend the platform for advanced scenarios.

중급 · 약 33분 · 공식 페이지 ↗

Design integration strategies for agents in Microsoft Copilot Studio

Learn to evaluate and select integration patterns for your Copilot Studio agents. Explore tools, knowledge sources, and agents as integration options and identify appropriate authentication models to design integrations that meet your enterprise requirements.

중급 · 약 46분 · 공식 페이지 ↗

Design integration strategies for agents in Microsoft Copilot Studio (GitHub Copilot)

Evaluate an enterprise request and recommend a supported integration approach for an agent powered by the GitHub Copilot harness in Microsoft Copilot Studio.

중급 · 약 44분 · 공식 페이지 ↗

Design multi-agent solutions in Microsoft Copilot Studio

Decide when a solution in Microsoft Copilot Studio needs more than one agent, choose how agents coordinate, and identify implementation options on the standard and GitHub Copilot harnesses.

중급 · 약 26분 · 공식 페이지 ↗

Design reusable behavior with skills in Microsoft Copilot Studio

Choose, author, and package reusable skills for agents powered by the GitHub Copilot harness in Microsoft Copilot Studio, and plan their reuse across agents and environments.

중급 · 약 54분 · 공식 페이지 ↗

Detect objects with AI Builder

Learn the basics of AI Builder Object detection and how it can benefit your organization.

입문 · 약 25분 · 공식 페이지 ↗

Discover Dynamics 365 Sales as an AI-powered sales solution

Learn how Dynamics 365 Sales combines AI agents, Copilot, and automation to power every stage of the sales process.

입문 · 약 53분 · 공식 페이지 ↗

Evaluate agents in Microsoft Copilot Studio (GitHub Copilot)

Measure whether changes to an agent powered by the GitHub Copilot harness in Copilot Studio, including a new AI model, improve or degrade its quality.

중급 · 약 47분 · 공식 페이지 ↗

Evaluate, publish, and manage agents in Microsoft Copilot Studio

Evaluate agent quality with repeatable test sets, use monitoring data to identify runtime issues, publish agents to Teams and Microsoft Copilot, and apply governance, lifecycle, and Copilot Credit considerations.

중급 · 약 96분 · 공식 페이지 ↗

Explore case management in Dynamics 365 Contact Center

Discover Dynamics 365 Contact Center's case management, advanced routing, and AI-driven analytics.

입문 · 약 117분 · 공식 페이지 ↗

Explore Microsoft Copilot Studio and agent harnesses

Explore Microsoft Copilot Studio, compare its three agent harnesses, and select an appropriate harness for a business scenario.

중급 · 약 28분 · 공식 페이지 ↗

Explore self-service capabilities in Dynamics 365

Master self-service capabilities: Dynamics 365 Customer Service & Contact Center. Learn knowledge creation, management, and virtual agent setup.

입문 · 약 66분 · 공식 페이지 ↗

Extend agents with tools in Microsoft Copilot Studio (GitHub Copilot)

Choose, add, and describe a tool for an agent powered by the GitHub Copilot harness, then verify in Preview that the agent calls it with the right inputs and result.

중급 · 약 44분 · 공식 페이지 ↗

Extract information from business cards with AI Builder

Learn about AI Builder Business card reader and how to use it in Microsoft Power Apps and Power Automate.

입문 · 약 41분 · 공식 페이지 ↗