AX 아카데미

computer vision 개념 소개

computer vision 개념 소개

입문 · 약 34분 · 공식 페이지 ↗

Configure AI agents and Copilot in Dynamics 365 Contact Center

Transform your contact center with AI. Configure the Customer Assist, Quality Assurance, and Service Operations agents — then arm every service representative with Copilot features that surface the right answer at the right moment.

중급 · 약 60분 · 공식 페이지 ↗

Configure AI and the service representative experience

Learn how to configure governed AI assistance, tailor representative workspaces, automate repetitive tasks, and enable collaboration in Dynamics 365 Customer Service.

중급 · 약 199분 · 공식 페이지 ↗

Configure Dynamics 365 Sales for AI-powered selling

Learn how to configure Dynamics 365 Sales with AI-powered tools like Copilot and AI agents to empower sellers and accelerate pipelines.

입문 · 약 177분 · 공식 페이지 ↗

Connect agents to MCP servers in Microsoft Copilot Studio (GitHub Copilot)

Connect an agent powered by the GitHub Copilot harness in Microsoft Copilot Studio to a Model Context Protocol (MCP) server so the agent can call tools from custom and internal services.

중급 · 약 37분 · 공식 페이지 ↗

Connect agents to Microsoft IQ in Microsoft Copilot Studio (GitHub Copilot)

Use Foundry IQ, Fabric IQ, and Work IQ to ground a Microsoft Copilot Studio agent powered by the GitHub Copilot harness in the knowledge, business data, and work context that your organization already manages.

중급 · 약 41분 · 공식 페이지 ↗

Content Understanding을 사용하여 이미지 분석

Azure Content Understanding을 사용하여 이미지를 분석하는 방법을 알아봅니다.

중급 · 약 43분 · 공식 페이지 ↗

Copilot Code를 사용하여 솔루션 빌드

Copilot Code를 사용하여 비즈니스 요구 사항을 작업 솔루션으로 전환한 다음, AI 협업을 통해 구체화하고 동료와 공유할 준비를 합니다.

입문 · 약 34분 · 공식 페이지 ↗

Copilot Cowork로 더 많은 작업 수행

Copilot Cowork를 사용하여 앱 전반에 걸쳐 다단계 작업을 위임할 수 있는 방법을 알아봅니다. 컨트롤을 유지하면서 목표를 설명하고, 계획을 검토하고, 조치를 승인하고, 결과를 검토합니다.

입문 · 약 67분 · 공식 페이지 ↗

Copilot을 현명하게 사용 - 사용량, 비용 및 가치의 균형 조정

각 작업에 적합한 컨텍스트, 기능 및 모델을 선택한 다음 사용 비용과 비즈니스 가치의 균형을 맞춰 사용량 기반 Copilot 사용량을 관리하는 방법을 알아보세요.

중급 · 약 11분 · 공식 페이지 ↗

Create agents in Microsoft Copilot Studio

In this learning path, you practice building custom agents by using Microsoft Copilot Studio. The skills validated include creating managing topics, working with entities and variables, enhancing agents with generative AI, and publishing agents. The scenario in this experience represents real-world challenges faced by individuals with business-specific expertise who build custom agents.

중급 · 약 222분 · 공식 페이지 ↗

Create agents with the Microsoft Copilot harness in Microsoft Copilot Studio

Create and extend agents powered by the Microsoft Copilot harness in Microsoft Copilot Studio. PL-7008

중급 · 약 368분 · 공식 페이지 ↗

Create instruction-driven agents in Microsoft Copilot Studio

Create an agent powered by the Microsoft Copilot harness, define its behavior with instructions, add knowledge, and refine it through testing.

중급 · 약 58분 · 공식 페이지 ↗

Debug and respond to production multi-agent incidents in Azure

Debug and respond to production incidents in multi-agent AI solutions in Azure. Implement agent replay capabilities that reproduce complex multi-agent failures, apply structured root cause analysis procedures for multi-agent incident diagnosis, configure automated detection and remediation for common agent failure patterns, and establish incident response and post-mortem processes adapted to the c

고급 · 약 40분 · 공식 페이지 ↗

Delegate agent tasks using child agents in Copilot Studio

Learn to structure complex Copilot Studio agents using child agents. Create focused subagents, configure how they receive tasks and return results, and control when they're invoked to build organized, scalable agent solutions.

중급 · 약 50분 · 공식 페이지 ↗

Deliver rich agent responses using Adaptive Cards in Microsoft Copilot Studio

Learn to configure rich agent responses in Microsoft Copilot Studio using message formatting and Adaptive Cards. This module covers message node formatting options, Adaptive Card use cases and configuration, and channel-specific schema considerations for Teams, web, and other surfaces.

중급 · 약 38분 · 공식 페이지 ↗

Describe Dynamics 365 finance and operations apps

Explore Dynamics 365 finance and operations apps to manage finances, supply chains, and optimize business processes effectively.

입문 · 약 52분 · 공식 페이지 ↗

Describe how to close customer deals in Dynamics 365

Learn how Dynamics 365 Sales AI tools support sellers during the closing phase with research agents, automated coordination, sentiment monitoring, and Microsoft Copilot collaboration.

입문 · 약 67분 · 공식 페이지 ↗

Design a governance and security strategy for agents in Microsoft Copilot Studio

Plan the governance and security decisions that prepare an agent in Microsoft Copilot Studio for production, and explain how administrators maintain oversight after deployment.

중급 · 약 51분 · 공식 페이지 ↗

Design a responsible AI strategy for agents in Microsoft Copilot Studio

Apply responsible AI principles to agents in Microsoft Copilot Studio through content moderation, model selection, guardrails, and transparency.

중급 · 약 42분 · 공식 페이지 ↗

Design agent conversations and responses using topics in Microsoft Copilot Studio

Learn to design and configure agent conversations and responses using topics in Microsoft Copilot Studio. This learning path covers foundational topic authoring, delivering rich Adaptive Card responses, integrating topics with tools and agent flows, and generating AI-powered answers using generative answers nodes and custom prompts.

중급 · 약 137분 · 공식 페이지 ↗

Design AI-powered business solutions with Microsoft Power Platform

Learn to think like an AI-first architect: choose the right components, map processes to intelligent patterns, and know when to extend the platform for advanced scenarios.

중급 · 약 33분 · 공식 페이지 ↗

Design and build connected agent solutions in Microsoft Copilot Studio (GitHub Copilot)

Design multi-agent solutions in Microsoft Copilot Studio and use connected agents to delegate work from agents powered by the GitHub Copilot harness.

중급 · 약 53분 · 공식 페이지 ↗

Design and build multi-agent solutions in Microsoft Copilot Studio

Learn to plan, design, and build multi-agent solutions in Microsoft Copilot Studio. You'll learn how to evaluate when multi-agent approaches are appropriate, architect solutions using child agents and connected agents, and implement both patterns to create organized, scalable agent systems.

중급 · 약 165분 · 공식 페이지 ↗